I’ve been asked over and over again how the NFL and Cowboys Stadium possibly could not have had all the Super Bowl XLV seats set up for the game. The answer: I don’t know why, but I know it was a major screw-up.
Will covered the story pretty extensively today, but let me add in the statements released by Dallas owner Jerry Jones and an important question asked to NFL commissioner Roger Goodell at his news conference today.
From Goodell on why the seats were not set up in time: “We are going to do a thorough review of that. We don’t have all the answers to that, but it was obviously a failure on our behalf and we have to take responsibility for that.”
Goodell also said all the blame should be heaped on the NFL and not on Jones.
And Jones’ partial statement:
Cowboys Stadium was designed with the versatility to be fully capable accommodating the number of seats that were scheduled to be in place for Super Bowl XLV. The stadium configuration was part of the Host Committee bid that was approved by the NFL owners in 2007. The NFL, the Host Committee, the Cowboys, and the City of Arlington worked closely to ensure as safe and as enjoyable experience for as many fans as possible.
The incomplete installation of temporary seats left a limited number of sections unusable for yesterday's game. Manpower and timing issues caused inconveniences to some fans. At the end of the preparations, approximately 400 fans attending the game were not able to watch from those installed. We deeply regret their Super Bowl experience was impacted by this error, and we share that responsibility with the NFL.
We will also continue to work closely with the NFL in its complete review of Super Bowl XLV.
At the end of the day, the game on the field, and the stadium where it was played, exceeded the high level of expectation that the Super Bowl presents. It was a great game in a great venue, and it was an experience that will begin the process of bringing future Super Bowls to North Texas.
Our region displayed the type of tremendous commitment of resources, services, enthusiasm, and hospitality that validates our community as a most worthy home to this wonderful event in the years to come.
Our collective goals all along were to ensure that more than 103,000 people would be able to have an enjoyable game day experience on Super Bowl Sunday while also being a part of an event that ultimately produced the largest television audience for any program ever.
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